Throw Clay LA Studio Privacy Policy - You and Your Data

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and profile details provided.

 

PROCESS:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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WHY WE COLLECT INFORMATION: 

We collect Non-personal and Personal Information for the following purposes:

1. To provide and operate our services;

2. To provide our clients with customer assistance as needed;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

WHAT WE DO WITH COLLECTED INFORMATION:

Throw Clay LA is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 

Our studio privacy policy is firm - we do not additionally share information collected through the Wix.com platform.

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COMMUNICATION:

Throw Clay LA may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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COOKIES & TRACKING TOOLS:

Our Throw Clay LA website tracks personal information through the use of cookies. The tracking tools employed through Wix.com services may include cookies, flash cookies or web beacons. Durations may range from session only to persistent (two days to two weeks or longer).

Note: some third-party services, such as Google Analytics or other applications offered through the Wix App Market, may place cookies or utilizing other tracking technologies through Wix´s services, and have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Throw Clay LA’s Privacy Policy.

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WITHDRAW CONSENT, QUESTIONS, CONTACT:

If you don’t want us to process your data anymore, have questions about our privacy policy, or need to contact us, please send an email to throwclayla@gmail.com or send US mail to: Throw Clay LA, 1006 S Olive St., Los Angeles, CA 90015.

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STUDIO PRIVACY POLICY UPDATES:

We reserve the right to modify this studio privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. ​